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Digital Video Recorder (DVR) Instructions

Recording a Program

  1. To record what you are currently watching simply hit the RECORD button on the remote control.
    1. If you enter the guide while the show is being recorded, you will see a small red dot next to the program’s name that is being recorded.
      Please note:  While recording on one channel you can watch a different channel.
  2. To stop the recording while you are watching the program, simply hit the STOP key on your remote.  The STOP key shows a square box on it.
  3. A message will appear asking if you want to stop recording.  Click on “yes”. 

Recording a Future Show or Series of a Show

  1. Enter the guide and scroll to the show you would like to record.
  2. Press the OK button on your remote and a list of choices will appear.
  3. To record the selected episode, press the OK button on your remote while on “record program”

— OR —

  1. To record the series of episodes, press the OK button on your remote while on “record series”. 

Deleting Future Recordings

  1. To cancel a recording scroll to the program in the guide and press the OK button on your remote.
  2. Click on “Cancel Recording”.

View Recordings

  1. Press the MENU button on your remote.
  2. Scroll to “DVR” and press OK on your remote.
  3. Scroll to “recordings” and press OK on your remote.
  4. Scroll to highlight the program you wish to view then press OK on your remote.
  5. Click on “play recording”.
  6. To stop watching the recorded show simply press the STOP button on your remote.

Delete Recordings

  1. Press the MENU button on your remote. 
  2. Scroll to “DVR” and press OK on your remote.
  3. Scroll to “recordings” and press OK on your remote.
  4. Scroll up or down to highlight program you wish to delete and press OK on your remote.
  5. Scroll down to "delete recording" and press OK on your remote.
  6. A message will appear asking if you want to delete the recording. Click on "yes".

Lock/Unlock Recordings
When the disk space starts to run low on the DVR set‐top box your system will automatically start deleting older programming to make room to record new programming. You can lock your favorite recordings to prevent them from being accidently or automatically deleted.

  1. Press the MENU button on your remote.
  2. Scroll to “DVR” and press OK on your remote.
  3. Scroll to “recordings” and press OK on your remote.
  4. Scroll to highlight the program you wish to lock and press OK on your remote. A list of choices will appear.
  5. Scroll to “Lock” and press OK on your remote. (A small lock shaped symbol will appear next to the recording you have locked. This program cannot be deleted unless unlocked.)

— Unlock a recording —

  1. Follow the steps above and once the list of choices appears scroll to “Unlock” and press OK on your remote.

Edit record time (Start time/End time)
Tired of missing the first or last few minutes of your favorite show because your DVR didn’t record long enough?  Now you can set your recording to start a few minutes before and after your show to insure you don’t miss anything on future programs.  Here’s how to edit your start and end times:

  1. Enter the guide and scroll to the show you would like to record.
  2.  Press the OK button on your remote and a list of choices will appear.
  3. To record the selected episode, press the OK button on your remote while on “record program”.

— OR —

  1. To record the series of episodes, press the OK button on your remote while on “record series”. 
  2. A small red dot will appear on the program in the guide next to the show to be recorded.
  3. Now, to edit the record time, while you have the program highlighted in the guide press OK on your remote.   
  4. To edit a single program scroll to “Edit Recording” and press the OK button on your remote.

— OR —

  1. To edit a series of recordings scroll to “Edit Series Recording” and press the OK button on your remote.

    A box will appear with spaces to insert Start and End minutes.  To start recording before or after your show begins simply scroll to the “Start Minutes Early” or “Start Minutes Late” box and press OK on your remote.   Using the arrows on your remote select the additional amount of time for which you would like to start or end recording during the selected program. You can record in increments of 1 minute, 5 minutes, 30 minutes or 60 minutes before and/or after your desired program.

    When finished scroll to “OK” and hit the OK button on your remote.

A program I scheduled to record did not record. What happened?
There may have been a conflict in your DVR Schedule. You can schedule two programs to record at once, however a set‐top box (STB) will need to be tuned to one of the programs. If not, one of your shows will not record. In the event that you are away during pre‐scheduled recordings, your STB is programmed to automatically tune to the second program that you scheduled to record so that both programs will be recorded.

You can prioritize scheduled series recordings in the event of a conflict where you have more than two series scheduled to record at the same time. Please note that the system will not let you manually set‐up more than two (2) non‐series recordings to record at the same time.

Prioritize Scheduled Series Recordings
With your DVR, you can easily change the priority of your scheduled series recordings.

  1. Press the MENU button on your remote.
  2. Scroll to “DVR” and press OK on your remote.
  3. Scroll to “Schedule Priority” and press OK on your remote.
  4. Scroll to the scheduled recording for which you would like to set the priority level and press OK on your remote. A list of choices will appear.
  5. Scroll to “Move Up” or “Move Down” and press OK on your remote.
  6. To move the priority level of a particular scheduled recording up or down multiple spaces you will need to repeat this process.

To avoid this type of conflict, it is important to periodically review your series recordings and
priorities and purge out shows that you no longer wish to record.

Short Cuts to Recording
While highlighting the program you wish to record in the guide

  • Press the record button once to record a single event
  • Press the record button twice to record a series of events
  • Press the record button a third time to skip recording a single event

Editing a Series Recording

Record New Episodes Only

  1. Navigate to the program you wish to edit in the guide
  2. Press the OK button on the remote

— OR —

  1. Press the DVR button on your remote
  2. Scroll to “To record” and press OK
  3. Scroll to the program that you would like to edit and press OK

— THEN —

  1. Click on “Edit Series Recording”
  2. Scroll to “Episodes” and press OK
  3. Scroll to “New” to record only new episodes and then press OK
  4. Scroll to “OK” and press OK on the remote
  5. Press EXIT to return to watching television

Limit number of Recordings

  1. Navigate to the program you wish to edit in the guide
  2. Press the OK button on the remote

— OR —

  1. Press the DVR button on your remote
  2. Scroll to “To record” and press OK
  3. Scroll to the program that you would like to edit and press OK

— THEN —

  1. Click on “Edit Series Recording”
  2. Scroll to “Limit to” and press OK
  3. Scroll to select the number of events you would like to record and press OK
    • (Choices include: All, 10, 5 or 1)
  4. Scroll to “OK” and press OK on the remote
  5. Press EXIT to return to watching television

Select Recording Format Preference

  1. Navigate to the program you wish to edit in the guide
  2. Press the OK button on the remote

— OR —

  1. Press the DVR button on your remote
  2. Scroll to “To record” and press OK
  3. Scroll to the program that you would like to edit and press OK

— THEN —

  1. Click on “Edit Series Recording”
  2. Scroll to “Preference” and press OK
  3. Scroll to select the format in which you would like to record future events and press OK
    • (Choices include: Standard or High Definition)
  4. Scroll to “OK” and press OK on the remote
  5. Press EXIT to return to watching television

Specify Channel to Record From

  1. Navigate to the program you wish to edit in the guide
  2. Press the OK button on the remote

— OR —

  1. Press the DVR button on your remote
  2. Scroll to “To record” and press OK
  3. Scroll to the program that you would like to edit and press OK

— THEN —

  1. Click on “Edit Series Recording”
  2. Scroll to “Channels” and press OK
  3. Scroll to select the channel from which you would like the event recorded and press OK
    • (Choices will vary depending on which channels carry the program)
  4. Scroll to “OK” and press OK on the remote
  5. Press EXIT to return to watching television

Skip an Episode in a Prescheduled Series Recording

  1. Enter the guide and Navigate to the program episode you would like to skip
    • A series recording episode will have two red dots in front of it
  2. Simply press the record button and the two red dots will turn gray
    • This episode will not be recorded

— OR —

  1. Enter the guide and Navigate to the program episode you would like to skip
  2. Press the OK button on your remote and a list of choices will appear
  3. Scroll to Skip Episode and press OK

— OR —

  1. Press the DVR button on your remote
  2. Scroll to “To record” and press OK
  3. Scroll to the program that you would like to edit and press OK
  4. Click on “Skip Episode”
  5. Press EXIT to return to watching television

Schedule Recordings Using Search Interface

  1. Press the MENU button on your remote
  2. Scroll to “Search” and press OK on your remote.
  3. Using the arrow buttons to scroll around enter the Text for which you would like to search
    for programming
    • To select Text simply press the OK button on your remote while the letter or
      number is highlighted
    • You can search by event or program, actor/actress or genre, ex: American Idol,
      Tom Hanks or college basketball
  4. When you are finished entering data scroll to “Done” and press OK
  5. Now scroll to “Search Guide” and press OK
  6. Once results are displayed scroll to the event you would like to record and press OK and a
    list of choices will appear
  7. Simply scroll to the type of recording you would like to schedule and press OK

Quick tips

  • Pressing the DVR button on your remote will take you directly to your recordings
  • If a “Star” appears in the guide it means that programming is new
  • If an episode has a different Series ID, it will be treated as a separate program and will
    not be recorded in a prescheduled Series Recording
  • You cannot set series recordings on PPV items
TV Guide